Privacy Policy For Ketoki AI Mobile Application
1. Introduction
Welcome to Ketoki AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using Datastores AI Mobile applications, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Use our services
- Contact our support team
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Profile picture
- Date of birth
- Gender
- Health and wellness goals
- Dietary preferences and restrictions
2.2 Authentication Data
We use third-party authentication services, including:
- Apple Sign-In
- Google Sign-In
When you use these services, we may receive basic profile information according to the permissions you grant.
2.3 Health and Nutrition Data
As a health and wellness application, we may collect:
- Dietary information (meals, recipes, food preferences)
- Fasting schedules and progress
- Weight and body measurements
- Health goals and progress tracking
- Exercise and activity information
2.4 Automatically Collected Information
When you use our App, we automatically collect:
- Device information (model, operating system, unique device identifiers)
- IP address
- App usage data and analytics
- Crash reports and error logs (via Sentry)
- Performance metrics
2.5 Camera and Media
With your permission, we may access your device's camera to:
- Scan food items
- Take photos of meals
- Capture nutrition labels
We do not access your camera without your explicit permission.
2.6 Push Notifications
With your consent, we collect device tokens to send you:
- Reminder notifications
- Progress updates
- Motivational messages
- App updates and announcements
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
- Provide, operate, and maintain the App
- Process your requests and transactions
- Personalize your experience with AI-powered recommendations
- Track your progress toward health goals
- Generate customized meal plans and recipes
3.2 Communication
- Send you notifications about your fasting schedules
- Provide customer support
- Send administrative information and updates
- Respond to your inquiries
3.3 Improvement and Analytics
- Analyze usage patterns to improve the App
- Develop new features and functionality
- Monitor and analyze trends and user behavior
- Detect and prevent technical issues and bugs
3.4 Security
- Monitor for suspicious activity and fraud prevention
- Protect against unauthorized access
- Ensure the security and integrity of our services
3.5 Legal Compliance
- Comply with legal obligations
- Enforce our terms and conditions
- Protect our rights and the rights of others
4. AI and Machine Learning
Ketoki AI uses artificial intelligence and machine learning to:
- Provide personalized nutrition recommendations
- Generate meal suggestions based on your preferences
- Analyze your progress and provide insights
- Improve the accuracy of our recommendations over time
Your data is processed in a secure manner, and AI-generated content is designed to assist, not replace, professional medical advice.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
We may share data with third-party service providers who perform services on our behalf:
- Cloud hosting (Supabase)
- Analytics services
- Error tracking (Sentry)
- Push notification services
- Authentication services (Apple, Google)
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Court orders or legal processes
- Government requests
- Protection of our rights, privacy, safety, or property
- Emergency situations involving potential threats to safety
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security assessments and updates
- Access controls and authorization procedures
- Secure cloud infrastructure (Supabase)
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
8.1 Access and Portability
You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
8.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
8.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions.
8.4 Objection and Restriction
You have the right to object to or request restriction of certain processing of your personal information.
8.5 Withdraw Consent
Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
8.6 Opt-Out
You can opt out of:
- Push notifications (via device settings)
- Marketing communications (via app settings)
- Certain data collection features
To exercise any of these rights, please contact us using the information provided in Section 13.
9. Children's Privacy
Ketoki AI is not intended for use by children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Third-Party Links and Services
Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11.1 Third-Party Services We Use
- Supabase (Database and Authentication)
- Sentry (Error Tracking)
- Apple Services (Authentication)
- Google Services (Authentication)
- RevenueCat (Subscription Management)
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy in the App
- Updating the "Last Updated" date
- Sending you a notification (for significant changes)
Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Ketoki AI Support
Email: contact@datastores.fr
14. Regional Specific Information
14.1 For European Union Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 8. Our legal basis for processing your information includes:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests in providing and improving our services
14.2 For California Users (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected
- The right to know whether personal information is sold or disclosed
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to deletion
- The right to non-discrimination for exercising your rights
14.3 For UK Users
If you are located in the United Kingdom, you have rights under UK data protection laws similar to those described in the GDPR section.
15. Data Protection Officer
For inquiries related to data protection and privacy, you may contact our Data Protection Officer at:
Email: contact@datastores.fr
By using Ketoki AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.